If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver. Once the returned item is received, a gift certificate will be e-mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.
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If your item is no longer in stock a full refund can be provided. If you need to exchange an item, send us an email at and send your item to: Unit 2, Millbrook Road, West float industrial estate, Wallasey, CH41 1FL, United Kingdom We only replace items if they are defective, damaged or we sent you the wrong item. However, if your item was described as new and arrived damaged you are entitled to a return or exchange (subject to availability) If you purchase an item that was listed as damaged you are not entitled to a refund. If you’ve done all of this and you still have not received your refund yet, please contact us at items
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There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. Once your return is received and inspected we will notify you of the approval or rejection of your refund. Any item that is returned more than 30 days after delivery
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Any item not in its original condition, is damaged or missing parts for reasons not due to our error There are certain situations where only partial refunds are granted (if applicable) To complete your return, contact us and we will walk you through the process. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We will always try our best to support and assist our customers as best as we can.Ĭontact us via email: us on Instagram: us on Twitter: returns policy is applied from the day in which the customer physically receives the product (not since the day of purchase) and lasts 30 days.
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If you have any special requests in terms of packaging or shipping please feel free to ask. Our customer reviews speak for themselves, we have over 500 positive reviews from collectors just like you, take a look at our 'Mail Call' story highlight on Instagram or our Trustpilot profile which showcases a ton of our happy customers! Special Requests This means no surprise payments and we will reserve your order for 10 days if you can't afford to pay right away.
![adventure time funko pop adventure time funko pop](https://i.ebayimg.com/images/g/TOEAAOSwv4tdN1JW/s-l500.jpg)
We offer a range of shipping methods to best suit your needs. When packaging large orders will will double box your items to avoid damage in transit.Īdditionally, we offer 4" premium 0.55mm POP! Protectors at checkout for only £0.99 Shipping Costs If necessary we also add loose fill around the sides of the box for extra stability. We double bubble wrap all items separately for a compact fit so your items will not move around in the box. This is why we take all necessary steps to ensure a safe transit so your items arrive in mint condition. Making sure your items arrive quickly and safely is our #1 priority.